1. Help Center
  2. The Constituent Dashboard

Will I receive demographic information on everyone in my file?

GivingDNA will attempt to match every donor uploaded with our dataset. Match rates vary based on the match threshold selected and the constituent data uploaded by the user.

To see how many matches were successfully made, navigate to the 'Cause Settings" section located in the drop down box under your name in the top right-hand corner of the platform. You will find your match rate under Cause Information.

The industry standard is roughly 40-50%. If you are seeing a match rate below 10%, reach out to your client success manager to see if there is an issue with the data.